About Remodel USA Inc.

Remodel USA Inc. is proud to be partnered with Renovo Home Partners. Based in Dallas, Texas, Renovo brings together leading home improvement companies from across the country, providing the support of a national network while maintaining local, premium customer service. Renovo’s platform provides a full range of products, expert installation services, and superior customer service experience to homeowners across the United States.

Over time homeowners such as yourself have made Remodel USA Inc. the “Company of Choice” on the East Cost. We would like to take a moment to explain what to expect next.

As you are aware the order for your project was placed immediately. We do not stock any materials in our warehouse. All of our products are custom made to tailor fit your home. Our goal is to expedite your order so you can start enjoying the new products as soon as possible. Tomorrow as we process your order you will receive a call from the Vice President’s office. They will be able to answer any questions that you may come up with, and will always be available to assist you whenever you need anything. In addition, you will receive a call from our field inspector in our “EED” department (“EED” stands for “Excellence Every Day” which means a commitment to quality, service, and attention to every detail every day). He will be setting a time to visit your home to do a Pre-Installation Inspection to ensure the project goes smoothly and answer any further questions you may have.

When the materials for your project arrive we inspect them and then give you a call to schedule a convenient appointment time to start the project. Our quality craftsmen will spend some time with you reviewing your project before they start the installation. Most projects are completed within a couple of days.  At the end of the project, the foreman on the job will walk through the entire project and show you how to operate/maintain the products.

We know you will be delighted with the outcome of the project. “EED” department has played a major role in Remodel USA becoming the “Company of Choice” in your area. Upon completion of the project all payment balances will be due and can be paid to the foreman on the job. Shortly after you will receive your warranty forms in the mail.

“We had a great consultation experience with Remodel USA. Our design specialist, Harold was excellent. He walked us through tons of options and very patiently listened to our thoughts. His experience in the industry was clear as he was able to answer all of our questions and provide in depth answers. Additionally, we were able to maintain social distance resulting in an overall outstanding experience. We are looking forward to working more with Harold and Remodel USA. I would certainly recommend that you give them a try.”

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“All around profession and great experience. The sales team, Harold and Katie were top notch. Never were pushy at any point and sold in our best interest. The project manager, Isaac was awesome and the contract crew was great. They had to come back for a few minor things they missed upon completion but besides that they were outstanding. Thank you again Remodel USA.”

“Francisco was very professional and knowledgeable. He walked us through many different designs until we found the perfect design. He didn’t rush us and explained every step of the process. I can’t wait to see the finished product.”

“The salesman, Zach, was very professional, personable and knowledgeable. I am having a new shower installed and he listened attentively to all of the things I wanted in the new shower and was able to accommodate all of my wishes into an overall beautiful design. He was very patient and took the time to show me all of my options. Remodel seems to have all of the things I wanted in my new shower. The price was affordable also as Zach worked to get me a few discounts.”

“Lynn Sullivan, was wonderful, nice to talk with. And we went over what I wanted for my kitchen. You can tell he knows the business. I know that when the job is done. It will be a beautiful kitchen because he spent the time to help me. Thank you, Lynn.”

“We had a great consultation experience with Remodel USA. Our design specialist, Harold was excellent. He walked us through tons of options and very patiently listened to our thoughts. His experience in the industry was clear as he was able to answer all of our questions and provide in depth answers. Additionally, we were able to maintain social distance resulting in an overall outstanding experience. We are looking forward to working more with Harold and Remodel USA. I would certainly recommend that you give them a try.”

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